Privacy Policy

Decor Innovations Distinctive Rail (DIDR)

Last Updated: November 2024

Decor Innovations Distinctive Rail (“DIDR,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal and confidential information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our eCommerce store.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our site.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name, email address, phone number, billing and shipping address, payment details, and other information provided when placing an order or creating an account.

Non-Personal Information:

Browsing activity, IP address, browser type, and other analytical data collected through cookies and similar technologies to improve our website experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling orders.
• Managing payments and refunds.
• Responding to inquiries and providing customer support.
• Improving our website, services, and product offerings.
• Sending transactional emails, such as order confirmations and updates.
• Complying with legal and regulatory obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal or confidential information to third parties.

However, we may share your information in the following circumstances:

Service Providers: We use trusted third-party services (e.g., payment processors, shipping companies) to perform essential business operations. These providers are required to protect your information and use it only for the services they provide.

Legal Requirements: We may disclose information if required by law or to protect the rights and safety of DIDR, our customers, or others.

4. Payment Information

All payments made through our website are processed securely via a third-party payment processor. DIDR does not store or access your complete payment information, such as credit card numbers.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can manage cookie preferences through your browser settings.

6. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no system is entirely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

• Access and review the information we hold about you.
• Request corrections to inaccurate or outdated information.
• Request the deletion of your personal information (subject to legal and business retention requirements).

To exercise these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Decor Innovations Distinctive Rail (DIDR)

423 Wyecroft Road, Unit B Oakville, On L6K 2H2

Email: admin@didr.ca

Phone: 289-291-9006

Thank you for trusting DIDR with your information!